Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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lakitha177 Author

Level 1

4 points

Store front cannot be changed

Hello, I moved from Sri Lanka to the UK last November and I changed my region to the UK store but when I tried to download a UK only valid app (Natwest banking) it asks me to change the region back to the Sri Lankan store since my Apple ID is not valid in the UK. I know if I change back to the UK store, I will not get the app to download anyway but I tried to change this back to Sri Lanka since my Apple Music subscription is also stopped currently. But now when I’m trying to change it back, it says storefront cannot be changed at the moment.

Could you please help me on how to sort this out? I really need Apple Music and need to change the store back to the Sri Lankan one. Thank you!

iPhone 7 Plus

Posted on Jan 2, 2020 6:53 AM

Best reply

Eric Root

Level 10

684,147 points

Posted on Jan 2, 2020 8:33 AM

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Store front cannot be changed

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