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Payment cancellation

How can I cancel a payment for 2500 Diamonds Mobile Legends for $49.99?

I did not authorize purchase of this.

Posted on Jan 2, 2020 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2020 9:08 AM

In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple.


Please follow the steps below:

1. Click this link: https://reportaproblem.apple.com

2. Sign in to your Apple ID that you use to purchase the subscription.

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded.

4. Choose a reason for the problem, describe your issue, then tap or click Submit.


Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.

1 reply
Question marked as Top-ranking reply

Jan 2, 2020 9:08 AM in response to brandybulldogs

In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple.


Please follow the steps below:

1. Click this link: https://reportaproblem.apple.com

2. Sign in to your Apple ID that you use to purchase the subscription.

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded.

4. Choose a reason for the problem, describe your issue, then tap or click Submit.


Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.

Payment cancellation

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