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I am getting error "The serial number entered is for a different product"

My I mac serial number is D2****8J8


but i am getting error answer i need to call you guys but doesn't let me



The serial number entered is for a different product. Please try again.





[Edited by Moderator]


iMac Pro

Posted on Jan 2, 2020 3:19 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2020 7:54 PM

FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.

1 reply

I am getting error "The serial number entered is for a different product"

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