Brand new computer battery lasting max 1hr

My old computer started having battery issues so apple replaced the battery twice and I restored to factory settings and even as i was installing one-by-one my battery drained. they sent me a new mac and i'm still have the same issue. i can not figure out what is draining it so fast. i use it for web browsing (firefox) and have those windows open while I work on CC - no different usage than anytime in the past. i don't do any coding/gaming/video stuff that would drain it that quickly.


I ran EtreCheck and i had no major issues. It did say somethings were running in the background but I don't know how to stop that?


I can't live the rest of my life with my computer plugged in.


This is what I got from EtreCheck:


Launch Agents:

    [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-01)

    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08)

    [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-16)

    [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17)

    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17)

    [Other] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2016-12-08)

    [Other] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2016-12-08)

    [Not Loaded] com.oracle.java.Java-Updater.plist (? 1503c5b3 - installed 2020-01-02)

    [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-10-07)

    [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2019-10-07)

    [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2019-01-11)

    [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2019-01-11)


Launch Daemons:

    [Loaded] WDDiscoveryService.HelperTool.plist (? cb3c0573 - installed 2018-09-13)

    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08)

    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08)

    [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-16)

    [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17)

    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-11-22)

    [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28)

    [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-05-08)

    [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-01-02)

    [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2019-10-07)

    [Loaded] com.wacom.displayhelper.plist (Apple - installed 2019-12-05)

    [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2018-09-13)


User Launch Agents:

    [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-10-06)

    [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31)

    [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21)

    [Other] com.google.keystone.agent.plist (? 0 - installed 2019-12-25)

    [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-12-25)

    [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (S8EX82NJP6 - installed 2018-05-08)

    [Other] com.wacom.pentablet.plist (? 0 - installed 2014-12-23)


User Login Items:

    [Not Loaded] Dropbox Login Helper (? - installed 2018-05-08)

        Modern Login Item

        /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app


    [Not Loaded] Garmin Express Service (Garmin International - installed 2019-01-22)

        Modern Login Item

        /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app


    [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-05-08)

        Modern Login Item

        /Applications/Utilities/HP Utility/Contents/Library/LoginItems/HP Device Monitor.app

Posted on Jan 2, 2020 5:16 PM

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4 replies

Jan 2, 2020 6:50 PM in response to elysianyc


Brand new computer battery lasting max 1hr
My old computer started having battery issues so apple replaced the battery twice and I restored to factory settings and even as i was installing one-by-one my battery drained. they sent me a new mac and i'm still have the same issue.



Allan Jones has you going in the right direction. Uninstall the junk



I see it now in the last report:

< MacBook Pro (15-inch, 2018-2019) MacBook Pro Model: MacBookPro15,1 >


I will add charging issue on new Macs has become an issue—


On the 13 inch model there was a recent HT: different issue/ different Mac— however

https://support.apple.com/en-us/HT210615


follow the charging protocol that they recommend. After a long night of charging then reset the SMC https://support.apple.com/en-us/HT201295


and report back.


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Brand new computer battery lasting max 1hr

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