Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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ScubaSid Author

Level 1

4 points

iPad Air (4th gen) Messages, FaceTime not working

I have a purchased a refurbished iPad 4 (Air), and for some reason I cannot get Messages and FaceTime to work properly. I performed the setup by connecting my phone via bluetooth. It pulled in my contacts, mail account, etc., but Messages and FaceTime options are greyed out. When I go to Messages in settings, I am prompted to connect to my Apple account, but when I enter my credentials, I get a spinning wheel, and it doesn't resolve.

iPad Air Wi-Fi

Posted on Jan 2, 2020 5:34 PM

Best reply

lobsterghost1

Level 10

141,862 points

Posted on Jan 2, 2020 5:47 PM

See this link for guidance --> If you can't sign in to your iMessage account or FaceTime on your Mac - Apple Support

If this doesn't help, I'd recommend you contact the seller of the refurbished iPad.

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iPad Air (4th gen) Messages, FaceTime not working

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