You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t Download iMovie on iPhone 11

Hello. I am having a problem trying to download iMovie on my iPhone 11. Tapping on the app tells me that the app must be purchased and directs me to the App Store. But in the App Store, the iMovie app looks paused, and I can’t download it.


I DID have the app on my old iPhone that I traded in with Apple a few months ago, and I never had issues with the app then. But I wiped everything from that phone before the trade.


I’ve tried all of these options in an effort to make my App Store give me the download button for iMovie:

  • Signed our and signed back in with my Apple ID
  • Turned off and turned back on phone
  • Removed all other devices from my iCloud account (so the iPhone 11 is the only thing)
  • Used Wi-Fi and also LTE service
  • Plugged phone in (not in low battery mode)


Seriously, I’m stuck! Storage is not an issue. I’ve used 44 of 256gb. I just need to be able to tap the button and pay/download iMovie!

Posted on Jan 2, 2020 6:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2020 4:34 AM

What worked for me was this:

1.- look for the app in your home screen (see the attached screenshot)

2.- press and hold the app icon until it starts to rock

3.- press the x in the top left corner to uninstall,

4.- go to app store And install the app

14 replies

Can’t Download iMovie on iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.