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Hello everybody,
I have a Macbook Pro 13”, early 2015 with Mojave and recently I have the following issue:
from nowhere the below picture is apearing on my desktop amd Safari is opening by himself. This window cannot be closed, I can click on the windows behind but the white window cannot be moved or close. After restart reapears after 5-10 min. Did anyone met this and how can I solve this issue? Thank you
MacBook Pro 13", macOS 10.14
1. Click in the menu bar and choose “Force Quit”.
In the window that opens up, select “Safari” and click “Force Quit.
2. Relaunch Safari holding the shift key down.
1. Click in the menu bar and choose “Force Quit”.
In the window that opens up, select “Safari” and click “Force Quit.
2. Relaunch Safari holding the shift key down.
Run EtreCheck and post the report here please. This will show the presence of Malware if installed.
Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.
Click on the bouncing EtreCheck icon in the Dock.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy to Clipboard” .
Paste it into the reply.
You may have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.
Malwarebytes Anti-Malware for Mac 10.10 and later
Web site for download https://www.malwarebytes.com
Hello everyone, I’ve managed to find the issue...it was an Safari extension called Chill tab! Every time Safari opened after several minutes this extensiin was blocking the computer! After uninstall of this everything returned to normal! Thank you for your time and sugestions!
Thank’s, I have tried several forced quits before writing on this topic! I am making an upgrade to Catalina and see if the issue persists! I’ll be back with news!
You are welcome.
Safari problem
