Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email about suspended Apple ID

I received an email yesterday that my Apple ID was suspended and I needed to go through a link to verify it. I am wondering if this was a legit Apple email or a scam.

Posted on Jan 3, 2020 8:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2020 9:22 AM

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Jan 3, 2020 9:22 AM in response to Taradawn427

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

Email about suspended Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.