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Apple payment

Hi. Every time I try to download an app. It says to update payment info. When I click on that tab in settings. It loads and then says “we’ve run into a problem, please try again later”. I even tried updating everything on the website. Please help. The right card info is in and Everything

iPhone XR, iOS 13

Posted on Jan 3, 2020 1:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2020 2:31 PM

You may need to contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Top-ranking reply

Jan 3, 2020 2:31 PM in response to shawnie48

You may need to contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Apple payment

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