Icloud for Outlook not working properly - only trash folder appearing

I have tried to sync my iCloud Account with Outlook using iCloud for Windows. However, when I open Outlook, only the trash folder is showing, and none of my folders such as my Inbox appear. Can anyone suggest how I can get my inbox to appear in Outlook? Thank you in advance!

Windows, Windows 6

Posted on Jan 4, 2020 4:56 AM

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2 replies

Jan 7, 2020 8:51 AM in response to milo68

Hello milo68,


Thank you for using Apple Support Communities. It's my understanding that only the trash folder appears when using iCloud Mail in Outlook. I can see how this could be concerning. The steps in the following resource can help:


Get help using Outlook with iCloud for Windows


Let us know the results. Please include specific error messages and any other troubleshooting steps you may have tried.


Have a nice day!

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Icloud for Outlook not working properly - only trash folder appearing

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