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Bigjeffp Author

Level 1

4 points

restore ipad mini

hi we bought an ipad mini around 2014 at the time my daughter was 4 so we put a passcode in what you use on restore not the screen passcode but no one can remember it how can I do a factory reset please thank you

Posted on Jan 4, 2020 7:49 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jan 4, 2020 4:31 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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restore ipad mini

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