I get a message on My series 4 Apple Watch every few minutes saying: Sign in to Complete Purchase. It gives my husband's ID. We've tried entering his password (with some concern, as we don't know what we are purchasing.....) but that doesn't work.
Apple Watch Series 4, watchOS 6
Hi JKRMaya,
Thanks for posting your question. I see you're being prompted to sign in to complete a purchase from your Apple Watch, and I'm happy to see if I can assist.
Typically, this type of alert would come up if an app was downloaded using a different Apple ID. It may help to try the steps below in order to determine which app is causing the prompt. I recommend updating your apps one at a time to see which one brings up the prompt: Install apps on your Apple Watch
"How to check for updates on your Apple Watch manually
I hope this helps get you started. Take care.
Hi JKRMaya,
Thanks for posting your question. I see you're being prompted to sign in to complete a purchase from your Apple Watch, and I'm happy to see if I can assist.
Typically, this type of alert would come up if an app was downloaded using a different Apple ID. It may help to try the steps below in order to determine which app is causing the prompt. I recommend updating your apps one at a time to see which one brings up the prompt: Install apps on your Apple Watch
"How to check for updates on your Apple Watch manually
I hope this helps get you started. Take care.
Thanks. I followed your instructions, but my apps were already updated; no updates were needed. One of the odd things about this is that the Sign in To Complete Purchase message refers to my husband's Apple ID; not mine. I'm going to contact Apple support to see what they can do. It's quite annoying, as the message pops up frequently. Thank you so much for trying to help me with this.
Update - A few hours later -- my husband logged into his Apple App account, and he had no updates pending either. But, the annoying notifications on my Apple Watch have stopped. Apparently, just logging in was enough to put this to rest. Thank you, thank you, thank you.
I get a message saying "Sign in to complete purchase" every few minutes.
