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iPhone Shutdown and Battery

For the past few months now, my iPhone has been acting very strange. I'll have it on the charger all night so that its at 100% in the morning, and when I wake up, its fully charged. But here's the strange thing: every time I take it off the charger, the iPhone, after a few seconds, just reboots itself, and the battery power goes down to 10%. Afterwards, it'll reboot itself again, and the battery power will be 90%.


I've tried everything possible to fix it. I've gotten new chargers, I've tried a hard reboot (which cost me a lot of my apps and information that I stored on it), and tried not using it for the entire day to see if it will function. I'm thinking about trading it in for a new one, but before I do, I want to know if there's anything else that I might have overlooked that could possibly fix it. Any help would be appreciated.

Posted on Jan 4, 2020 8:18 PM

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Posted on Jan 4, 2020 8:22 PM

What version of iPhone do you have? If you go to Settings>Battery>Battery Health, what do you see for the percentage? I don't understand what kind of hard reboot you did that cost you a lot of apps and information. A reboot will not affect any of your content. There is nothing deleted with a reboot. Now a restore is different, especially if you don't have a current backup.


At this point, I would believe it could be a battery issue, but I would say to create a current backup, and then restore the iPhone to that backup. If that doesn't help right away, then restore the iPhone to factory, set it up as new, not from a backup, and test the device.

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Question marked as Top-ranking reply

Jan 4, 2020 8:22 PM in response to Kunnaki

What version of iPhone do you have? If you go to Settings>Battery>Battery Health, what do you see for the percentage? I don't understand what kind of hard reboot you did that cost you a lot of apps and information. A reboot will not affect any of your content. There is nothing deleted with a reboot. Now a restore is different, especially if you don't have a current backup.


At this point, I would believe it could be a battery issue, but I would say to create a current backup, and then restore the iPhone to that backup. If that doesn't help right away, then restore the iPhone to factory, set it up as new, not from a backup, and test the device.

iPhone Shutdown and Battery

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