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Bose headphone connection

My Bose QC35 II headphone connection to Mac OS Catalina is being rejected. Any Suggestions?

iMac 27", macOS 10.15

Posted on Jan 4, 2020 9:06 PM

Reply
Question marked as Apple recommended

Hi there,


Do you have many bluetooth devices already connected to your Mac (mouse, keyboard, other speakers, etc.)? Some older Macs don't do too well with many simultaneous bluetooth connections. If that isn't the case, try forgetting the headphones by going into bluetooth preferences in the system preferences app, hovering over the headphones, and clicking the "x" button that appears. Then reconnect your headphones as a new device.

Posted on Jan 4, 2020 10:11 PM

1 reply
Question marked as Apple recommended

Jan 4, 2020 10:11 PM in response to d-Ebbe

Hi there,


Do you have many bluetooth devices already connected to your Mac (mouse, keyboard, other speakers, etc.)? Some older Macs don't do too well with many simultaneous bluetooth connections. If that isn't the case, try forgetting the headphones by going into bluetooth preferences in the system preferences app, hovering over the headphones, and clicking the "x" button that appears. Then reconnect your headphones as a new device.

Bose headphone connection

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