once i connect my iphone 11 pro max with mac running on OS cataline it recognize my iphone but does not give me options in finder to sync or any other options .... only option i can see is to restore my iphone
iPhone 11 Pro Max, iOS 13
Hey asim215,
Thanks for the reply!
When connecting your phone, do you see a screen with 'set up as new' or 'restore from backup' as the options? If so, go ahead and set up as new (this will not erase anything) and let us know what happens.
If not, let's test in safe mode:
Use safe mode to isolate issues with your Mac - Apple Support
Cheers!
Hey asim215,
Thank you for using Apple Support Communities!
I understand from your post that you're having trouble syncing your iPhone 11 Pro Max using your Mac running macOS Catalina. I'd be happy to help out.
In this situation, I'd recommend using the steps here first:
Use the Finder to sync your iPhone, iPad, or iPod with your computer - Apple Support
Cheers!
Hi,
Thanks for the help but once i connect my iphone and in Finder the only option it giving me is to restore IPhone and nothing else.
Once i connect my iphone in finder i got only 2 options 1st "Check for Update" which i cannot click on as its not available and 2nd "Restore Iphone" thats it
syncing issue in os catalina
