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jesseroos Author

Level 1

8 points

Why does my MacBook Pro not recognize my iPhone?

I'm running Catalina on my MacBook Pro. I was going to try to back up my iPhone physically in addition to my iCloud backup, but when I selected my iPhone from the Finder menu, it says "Welcome to your new iPhone" with options to setup as a new device or restore from a backup I made over a year ago. This is an iPhone 7 Plus that I've had for years.

When I Google'd how to backup an iPhone on Catalina, the instructions showed exactly what I did, except there should be different options once I select my iPhone from "Locations".

Anybody know what's going on?

Posted on Jan 11, 2020 11:36 PM

Best reply

SravanKrA

Community+ 2024

Level 10

410,720 points

Posted on Jan 12, 2020 12:35 AM

I am not sure what you are trying to do.

Please watch the GIF below for better clarity

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Why does my MacBook Pro not recognize my iPhone?

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