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Update of IpadOS from 10 to 13.3 fails, the device is stuck on the white screen with the apple logo

What can I do? the update is not finishing, I can only see the white screen with the apple logo, and the device is switching off periodically. Itunes is not recognising it and pressing the home button and the on/off button simultaneously also didn't help.

iPad Air 2, iOS 13

Posted on Jan 5, 2020 3:10 AM

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Posted on Jan 5, 2020 10:00 AM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Update of IpadOS from 10 to 13.3 fails, the device is stuck on the white screen with the apple logo

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