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What can I do? the update is not finishing, I can only see the white screen with the apple logo, and the device is switching off periodically. Itunes is not recognising it and pressing the home button and the on/off button simultaneously also didn't help.
iPad Air 2, iOS 13
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Update of IpadOS from 10 to 13.3 fails, the device is stuck on the white screen with the apple logo
