User profile for user: samsungtoiphone
samsungtoiphone Author
User level: Level 1
15 points

Capital one card wont add to apple pay

I cannot add my capital one Journey card to apple pay. I got the iphone 11 almost a week ago. I used to have a samsung. This card was added to my samsung pay but I deleted it off of that one. I can add my debit card to apple pay, just not this one.

iPhone 11, iOS 13

Posted on Jan 5, 2020 9:44 AM

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User profile for user: askbarnabas
askbarnabas
User level: Level 10
104,230 points

Posted on Jan 5, 2020 11:39 AM

  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
  • Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  • A passcode is required to use the Wallet app. 
  • You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  • Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  • Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  • If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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Question marked as Top-ranking reply
User profile for user: askbarnabas
askbarnabas
User level: Level 10
104,230 points

Jan 5, 2020 11:39 AM in response to samsungtoiphone

  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  • Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
  • Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  • A passcode is required to use the Wallet app. 
  • You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  • Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  • Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  • If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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Capital one card wont add to apple pay

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