No Netflix video on TV from iPad using HDMI and Lightning AV cables

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Level 1

5 points

No Netflix video on TV from iPad using HDMI and Lightning AV cables

Apple, I want to watch downloaded Netflix videos from my iPad onto my TV at my Remote Vermont cabin. No internet there. The only way seems to be an HDMI cable and your Lightning to digital AV adapter. I paid a lot of money for that Apple product. However, only the sound and ribbons appear on my TV. Reading comments, it sounds like you've intentionally blocked this video feature. Would like you to reconsider this.

iPad Air 2, iOS 12

Posted on Jan 5, 2020 9:44 AM

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Answer 1

MichelPM

Level 10

81,535 points

Jan 5, 2020 10:05 AM in response to CaptAmerica

This could be a Netflix issue and not related to anything that Apple has done.

Have you tried simply disconnecting and reconnecting this adapter?

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons with the adapter still connected?

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Answer 2

QuickPost

Level 10

103,437 points

Jan 5, 2020 9:48 AM in response to CaptAmerica

Hello,

This is a limitation with the Netflix application, not with Apple. If you have a complaint then you will need to address Netflix.

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Answer 3

CaptAmerica Author

Level 1

5 points

Jan 6, 2020 8:35 AM in response to MichelPM

Tried your first suggestion as well as turning iPad and TV on and off, but not as hard reset. Will try that when I return to cabin. Thank you for suggestion. Hope it works.

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Answer 4

CaptAmerica Author

Level 1

5 points

Jan 19, 2020 6:33 AM in response to MichelPM

Got back to cabin last weekend. The "hard reset" did the trick. Thanks for your suggestion.

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No Netflix video on TV from iPad using HDMI and Lightning AV cables

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