2019 MacBook Pro Cursor Keeps Going Invisible

Ever since I got my Mac My mouse will disappear every single time I go into a "fullscreen" state so when I exit out of fullscreen my cursor is no longer visible yet I can still move it around blindly and interact with things on the screen. Sometimes when I'm inactive and my screen is on for even less than 2 minutes my cursor disappears and poof, there it goes; invisible again! The only thing that I can do to fix it is to close my macbook and open it again and my cursor comes back but this is only a very short term fix and I'm looking for rather a solution instead of a fix.

MacBook Pro 15”, macOS 10.14

Posted on Jan 5, 2020 11:59 AM

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46 replies

Jan 5, 2020 12:01 PM in response to LandonHarrison34

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


Apr 8, 2020 10:17 AM in response to LandonHarrison34

I have the same exact issue. I purchased a brand new MacBook Air from the Apple store in October 2019. I have had this issue with the cursor disappearing since the beginning. It started with full screen mode with YouTube videos and now has progressed to disappearing when I am going onto Zoom calls, using Spotify and at other random times. I tried increasing the cursor size and that didn’t help. Aside from Zoom and Spotify, these are the only 2 apps I have downloaded to this laptop. I haven’t even set up Apple ID with it yet as I wanted to keep the hard drive mostly empty and just use it for online related work. I suppose the ultimate solution is to take it to the apple store whenever social distancing ends but if there is another solution in the interim I would greatly appreciate it. It’s incredibly frustrating to open your computer and have the cursor disappear after 2 clicks.

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2019 MacBook Pro Cursor Keeps Going Invisible

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