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How to change Apple ID password that is forgotten. And security answers are not accepted. And cannot access email account where resetting the Apple ID password link is being sent.

How to reset Apple ID when:

forgot password

security answers are not accepted

do not have access to e-mail where instructions to reset password are being sent

iMac 21.5", OS X 10.11

Posted on Jan 5, 2020 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2020 5:32 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

1 reply
Question marked as Top-ranking reply

Jan 5, 2020 5:32 PM in response to FortyNiners1

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

How to change Apple ID password that is forgotten. And security answers are not accepted. And cannot access email account where resetting the Apple ID password link is being sent.

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