apple watch (first gen) unable to update and pair

i have an apple watch(first gen) which i just opened yesterday as i got it as a gift from someone. however it keeps telling me that “watchOS 1.0.1 your software is up to date” and it is unable to update and hence i’m unable to pair it with my phone(which is on ios 13.3)..

Apple Watch Sport

Posted on Jan 6, 2020 1:11 AM

Reply

Similar questions

1 reply

Jan 8, 2020 9:20 AM in response to vxnessahzq

Hello vxnessahzq,


I understand that you're unable to update your Apple Watch and it also is not pairing with your phone. I am happy to help you with this.


"If you need help updating

Try these steps:

  1. Make sure that your Apple Watch connects to its charger
  2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
  3. Restart your paired iPhone. Press and hold the Sleep/Wake button until the red slider appears, then drag the slider. To turn your iPhone on again, press and hold the Sleep/Wake button. 
  4. Try to start the update again. 

If the update won't start, open the Apple Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again."


You can find more information about updating your watch here: Update your Apple Watch


Let me know if that resolves this issue for you. 

Thanks for using the Apple Support Communities. 

Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple watch (first gen) unable to update and pair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.