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Hi,
I am the family organizer in the family sharing set-up. My wife purchased an app via the family sharing account. However when I download the app via the family sharing option in setting, I only received the free version of the app and not the paid for PRO version.
can anyone advise how to access the pro version?
iPad, iOS 10
contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
See the 'Find out if your app is shareable' section in the article below.
The app is shareable. I looked into the App Store / family and downloaded it from there.
*Logged into
Family sharing and not able to share the right version of an app
