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One person does not show up on Airdrop

I spent several hours on the phone with Apple Support the other day with no solution. So I'm asking, if by any chance, someone has an idea about this problem.

My husband and I both have iPhones and iPads. Remember, we have been through everything to check this out.

He does not show up on my Airdrop when I try to send him something. Both on iPad and iPhone. All others show up on my Airdrop with no problems. Obviously something is blocking him. All settings are correct on both devices. We went through every solution possible with the Apple Support person. For two hours.

Any ideas at all?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Jan 6, 2020 7:36 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

291,590 points

Posted on Jan 6, 2020 7:47 AM

Unfortunately, unless you describe your attempts at resolving the problem, here we have no idea at all about what you have tried - or not.

So, in absence of additional information - I’ll risk what could be both an obvious question and a simple solution...

Have you both set AidDrop to “Everyone” on your respective devices?

Settings > General > AirDrop - select Everyone

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One person does not show up on Airdrop

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