You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi Team,
Looking to assist my Dad with his iPhone 7 plus, Airdrop doesn't recognise any nearby devices when you select a photo and attempt to share it. I can however send to his iPhone from my iPhone XS without any issues.
Have reset network, phone and tried many other ideas without success.
Please Help.
For a device to be recognized by Airdrop that device must have Airdrop enabled and with a compatible setting for who the owner wants to share with. Go to Settings/General/Airdrop and set it to Everyone, unless the owner has everyone they want to receive from in their contacts.
And all devices must have Bluetooth enabled and be on the same Wi-Fi network.
Hi Lawrence,
Apologies for the delayed response, after substantial tests I can confirm that when both devices were working on cellular or within the same Wifi network Airdrop did recognise other users devices.
Many thanks.
Both devices must be on the same Wi-Fi network.
Hi Lawrence,
What about if one device is registered on the Cellular network and one is on Wi-Fi?
iPhone 7 plus - Airdrop doesn't recognise any nearby devices
