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messages is "updating"

When I click on the Messages icon, I get the "Messages is updating..." message -- it will not update and will only go away if I click Quit Messages. I have a MacBook and am using High Sierra. I tried restarting in safe mode to see if the issue was identified, but nothing came up.

Thank you!

MacBook, macOS 10.13

Posted on Jan 6, 2020 1:02 PM

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Posted on Jan 6, 2020 7:13 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

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Question marked as Top-ranking reply

Jan 6, 2020 7:13 PM in response to lexielle2219

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

messages is "updating"

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