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Upgrading from iphone 6 to iphone 7 and keep geeting a message saying unable to verify apple id

Trying to upgrade iphone from 6 to 7. Continually getting a message saying verification of apple ID has failed. Not sure what to do.


iPhone 7

Posted on Jan 6, 2020 3:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2020 4:15 PM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

3 replies
Question marked as Top-ranking reply

Jan 6, 2020 4:15 PM in response to St_ck

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Upgrading from iphone 6 to iphone 7 and keep geeting a message saying unable to verify apple id

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