Web browsers cause 2013 MacBook Pro to Shut Down

Barnes2712 wrote:

Hi all

I have a recent issue with my late 2013 MacBook Pro Retina display 15 inch.

using a web browser, however when ever I open a web browser it it’s a matter of time before the screen goes black and the computer shuts off.

This has happens using chrome and safari. The time between opening browser and shut down varies so it is inconsistent.

Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

To get a good look at your System config. for conflicts or issues, you can run this trusted utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

You can set its preference to "Allow full Disk Access", with this you get a digest of issues from the last 7 days that are saved in your system.

Barnes2712 wrote:

Booted in safemode, and the problem didn’t seem to persist whilst in safe mode. However upon restarting, after maybe 5 minutes of browsing, screen went black, fans whirred for 10 seconds. And shut down.

To get a good look at your System config. for conflicts or issues, you can run this trusted utility http://etrecheck.com  

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

You can set its preference to "Allow full Disk Access",  with this you get a digest of issues from the last 7 days that are saved in your system.

Try booting in safe mode as a troubleshooting step.

It will be helpful to us if you specify which browser or browsers are affected? Do any browsers work normally?