My iPhone 11 Pro Max only works on wifi
My new iPhone 11 Pro Max will only work on wifi if I am within 1meter of the modem is anyone else having problems
[Re-Titled by Moderator]
iPhone 11 Pro Max
My new iPhone 11 Pro Max will only work on wifi if I am within 1meter of the modem is anyone else having problems
[Re-Titled by Moderator]
iPhone 11 Pro Max
Pooh6456-,
Thanks for getting back to us. If the same issue is happening with other Wi-Fi networks, then it is possibly a hardware issue with the iPhone. You can try restoring to factory settings and testing again: Restore your iPhone, iPad, or iPod to factory settings. Be sure and follow "Get your device ready" and make a backup. If the issue continues after the restore, please contact support.
Have a great weekend!
Hi Pooh6456-,
Thanks for coming to Apple Support Communities for help today with your iPhone 11 Pro Max. It sounds like it won't work on Wi-Fi unless it is close to the router/modem.
This article can help you troubleshoot Wi-Fi: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network. Be sure you test the iPhone on another Wi-Fi network. This can help isolate the issue to your iPhone or the network.
Have a fantastic day!
Hi Becky, I have tried all available suggestions and none work. Wifi does connect but won’t work unless very close to modem. Want to know if this is a faulty phone
My iPhone 11 Pro Max only works on wifi