I canceled my Canva Pro subscription but the money was withdrawn from me. Contacted Canva customer support, they reported that a Canva Pro subscription was made through Apple and they could not return the money and reported that they needed to contac

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I canceled my Canva Pro subscription but the money was withdrawn from me. Contacted Canva customer support, they reported that a Canva Pro subscription was made through Apple and they could not return the money and reported that they needed to contac

I canceled my Canva Pro subscription but the money was withdrawn from me. Contacted Canva customer support they reported that a Canva Pro subscription was made through Apple and they could not return the money and reported that they needed to contact Apple support.

Thanks in advance for your help.

Windows, Windows 6

Posted on Jan 8, 2020 1:19 AM

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Answer 1

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King_Penguin

Level 10

334,516 points

Jan 8, 2020 1:43 AM in response to burkaza

If you cancelled it at least 24 hours prior to its renewal date, and if you haven't already done so, do as instructed and contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support down the page)

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