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Level 1

4 points

I don’t know how my Apple subscription was cancelled

i cannot update my payment details and I was billed for Apple Music but it doesn’t allow me to play music nor can I sign out after several reboots

iPhone 7, iOS 13

Posted on Jan 8, 2020 12:53 PM

Top-ranking reply

Level 10

472,047 points

Posted on Jan 8, 2020 1:11 PM

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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