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Juliemora123 Author

Level 1

4 points

Why is my extra storage not being used and I am being charged 2.99?

Why is my storage not being applied and I pay 2.99 per month

iPhone 7 Plus, iOS 12

Posted on Jan 8, 2020 5:02 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,262 points

Posted on Jan 8, 2020 5:06 PM

This indicates you do not have space on your device. Purchasing additional iCloud storage does not add space to the device. If you need room on the device, you will need to delete or move content.

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Why is my extra storage not being used and I am being charged 2.99?

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