Mobile data update failed

Hi, apple disabled my cellular network because I did not update to iOS 13.3 . I have however updated to iOS 13.3 but my cellular network is still disabled. This is really annoying.

iPhone X, 13

Posted on Jan 8, 2020 6:39 PM

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2 replies

Jan 14, 2020 8:16 AM in response to adams276

Thanks for taking the time to touch base here in Apple Support Communities, adams276. Just to confirm, you’re seeing a message that says "Mobile update failed". Is that right? That’s something you’ll want to have fixed as soon as possible, so I understand why you’re reaching out about this. 


Is the feature completely greyed out in Settings > Cellular?

Do you receive a specific error message when enabling? 


Have you tried restarting the iPhone to see if that helps?

If so, what about the steps listed here: If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support


Keep me updated on your findings


Cheers!

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Mobile data update failed

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