Mobile data update failed
Hi, apple disabled my cellular network because I did not update to iOS 13.3 . I have however updated to iOS 13.3 but my cellular network is still disabled. This is really annoying.
iPhone X, 13
Hi, apple disabled my cellular network because I did not update to iOS 13.3 . I have however updated to iOS 13.3 but my cellular network is still disabled. This is really annoying.
iPhone X, 13
Thanks for taking the time to touch base here in Apple Support Communities, adams276. Just to confirm, you’re seeing a message that says "Mobile update failed". Is that right? That’s something you’ll want to have fixed as soon as possible, so I understand why you’re reaching out about this.
Is the feature completely greyed out in Settings > Cellular?
Do you receive a specific error message when enabling?
Have you tried restarting the iPhone to see if that helps?
If so, what about the steps listed here: If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support
Keep me updated on your findings
Cheers!
I’m having the same issue on my iPhone 7. I tried restarting, didn’t work. I tried the steps listed, still not working. This is throwing a wrench in everything that I do. Please help
Mobile data update failed