macbook bluetooth audio connected , but my internal speaker suddenly unmuted

Question

macbook bluetooth audio connected , but my internal speaker suddenly unmuted

Dear all:

The situation is:

My bluetooth audio device (Headphone) is connected to my macbook and audio output has been changed to headphone also , but sometimes unexpected internal-speaker unmuted is happened , make

noise in my office!

I can't understand why it happen ???

By the way , this situation seems always happened when my Teamviewer is running

Anyone know about it?

thanks for any help

MacBook Pro 15", macOS 10.14

Posted on Jan 8, 2020 8:08 PM

Reply

Answer 1

raina_b22

Community Specialist

Jan 12, 2020 6:23 AM in response to Eric Ghoul Chu

Hello, Eric Ghoul Chu.

Thank you for consulting the Apple Support Communities. I understand that your audio output changes unexpectedly while using a certain application. I can understand how this may be disruptive, so I’m happy to lend a hand.

First, I suggest that you reset your SMC and NVRAM.

How to reset the SMC of your Mac - Apple Support

Reset NVRAM or PRAM on your Mac - Apple Support

If the issue persists, test to see if the issue occurs in another user account: How to test an issue in another user account on your Mac - Apple Support.

Let me know if you have further questions.

Best wishes.

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macbook bluetooth audio connected , but my internal speaker suddenly unmuted

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