I lost my files

I need your support as soon as possiple. Yesterday I saved all files in my documents tab in Macbook, just a bit confused when I quick moved the files to iCloud Drive, they have been disappeared, I didnt find them anymore but I don't know why it happenned. Please kindly support me to find them. Thanks a lot in advance.

Posted on Jan 9, 2020 6:39 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2020 1:08 PM

Hello miky257,


Welcome to the Apple Support Communities, and I understand some files are not there after turning on iCloud Drive. I'll explain.


When turning on iCloud Drive, you might have turned on Desktop and Documents, which would move files to iCloud to save on space. You can learn more and what you can do from this link here: Add your Desktop and Documents files to iCloud Drive


Thanks.

1 reply
Question marked as Top-ranking reply

Jan 12, 2020 1:08 PM in response to miky257

Hello miky257,


Welcome to the Apple Support Communities, and I understand some files are not there after turning on iCloud Drive. I'll explain.


When turning on iCloud Drive, you might have turned on Desktop and Documents, which would move files to iCloud to save on space. You can learn more and what you can do from this link here: Add your Desktop and Documents files to iCloud Drive


Thanks.

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I lost my files

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