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Apply for refund

Due to the misuse of face payment by children during sleeping, please give a refund to the government. In addition, please strengthen the supervision of Apple customer service on some rogue app software to induce children to spend indiscriminately. Finally, thank Apple customer service for their help and explanation. Thank you! We have been waiting for 72 hours. Please deal with it as soon as possible. Thank you!

Posted on Jan 10, 2020 4:25 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2020 4:28 AM

You are not talking to Apple it's a user community.

Request a refund here explaining the reason for this: https://reportaproblem.apple.com

But note that the system may decline it, because according to the rules of the App Store, all sales are final.

Also, head to Settings > Face ID & Passcode, and make sure that "Require Attention for Face ID" is enabled. Ot you might wanna disable the Face ID for the purchases.

1 reply
Question marked as Top-ranking reply

Jan 10, 2020 4:28 AM in response to 辉建

You are not talking to Apple it's a user community.

Request a refund here explaining the reason for this: https://reportaproblem.apple.com

But note that the system may decline it, because according to the rules of the App Store, all sales are final.

Also, head to Settings > Face ID & Passcode, and make sure that "Require Attention for Face ID" is enabled. Ot you might wanna disable the Face ID for the purchases.

Apply for refund

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