I just downloaded two songs from the iTunes store. One plays just fine. When I try to play the other one, I get an error message saying my computer isn't authorized to play the song. I've re-authorized the computer and it still doesn't play. I also deauthorized it and authorized it again and it still doesn't play. I don't want to buy the song a second time.
Windows, Windows 10
Delete and redownload the song which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.
(177798)
Hidden purchases register as Purchased in the store. See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support and Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support.
tt2
Thanks, Niel. Now the song won't download at all but still shows purchased. I have contacted Apple through the link you provided. Thank you for your help.
Authorization to play song
