QuickTime error(-101)

Why is it that while I’m recording screen using QuickTime the video suddenly stops recording and the this message pops up: The document “Screen Recording 2020-01-10 at 20.13.20.mov” could not be opened. An unknown error occurred (-101) ?


would anyone be able to shed some light on this nerve racking issue?

MacBook Air 13", macOS 10.15

Posted on Jan 10, 2020 5:32 PM

Reply
1 reply

Jan 13, 2020 6:47 PM in response to FreddyRojas

Hello FreddyRojas,


Welcome to Apple Support Communities. It sounds like you're having trouble with QuickTime Player on your Mac. I'd be happy to share information that may help.


First, start up in safe mode to see if the issue persists in safe mode: Use safe mode to isolate issues with your Mac.


Also, test the issue in another user account: How to test an issue in another user account on your Mac.


Take care.

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QuickTime error(-101)

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