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My iPhone 7 is in Zoom mode.

My iPhone 7 is in Zoom mode. I can't open the home page because it doesn't recognize my fingerprint, and I can't put in the passcode because the screen is locked. How do I get rid of the Zoom?

iPhone 7, iOS 13

Posted on Jan 11, 2020 8:24 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2020 11:03 AM

You can try to navigate on the screen by using using 3 fingers to try and drag across the screen to move it. The last step described is to double-tap with 3 fingers and then drag to try and reduce the zoom. After that, I have nothing else to offer, you would need to either contact Apple Support, or make a Genius Bar appointment at the nearest Apple Store for them to examine the device.

4 replies
Question marked as Top-ranking reply

Jan 11, 2020 11:03 AM in response to JimsiPhone7

You can try to navigate on the screen by using using 3 fingers to try and drag across the screen to move it. The last step described is to double-tap with 3 fingers and then drag to try and reduce the zoom. After that, I have nothing else to offer, you would need to either contact Apple Support, or make a Genius Bar appointment at the nearest Apple Store for them to examine the device.

My iPhone 7 is in Zoom mode.

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