Hi, my iPad’s screen suddenly won’t respond. I can’t even enter my passcode. I was using it to read in the morning and then put in on charge. I returned to use it approx 4hrs later I couldn’t enter my passcode. I’ve turned it on and off a number of times without success. Please help as I rely on my iPad for a number of my activities.
iPad (5th gen) Wi-Fi, Cellular
Have you tried a simple hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
Have you tried a simple hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
I would contact Apple Product support and service.
Tap on the link below and scroll down some to get the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
Bring your iPad into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.
Good Luck!
Thank you for your response. Yes I have unfortunately. I just did it again. Photo of what else happens; two parallel lines across the screen. Never seen this before.
Touch screen on iPad won’t work
