Transfer pictures from iphone to computer
when i connect my phone to my computer all my folders shows on the screen (123APPLE, 124APPLE, 125APPLE....). I can transfer about half of my pictures and videos and then a message turns up "unable to reach the device". i have tried to restart my phone several times and connect and reconnect the cable to the computer but it will not work anyway. can someone please help me?
iPhone XR, iOS 13