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rukshan73 Author

Level 1

10 points

can't transfer or copy videos from phone to pc

i cant copy vedio files from my iphone 8 to windows 10 laptop, when every i connect it lets few like two files to be copied then it prompt that the device attached not functing. i have done all i know and changed the cable, now new one, i can copy photos but no videos, i can open the phone folder and can copy those files but when i try to open it says file type HEIC is missing. i can even backup and do all but can't transfer videos.

iPhone 8, iOS 13

Posted on Aug 27, 2020 10:39 AM

Top-ranking reply

sberman

Level 10

268,365 points

Posted on Aug 27, 2020 10:43 AM

Using HEIF or HEVC media on Apple devices - Apple Support

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can't transfer or copy videos from phone to pc

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