Hello,
I have my Mac setup to use my CAC to login to my AKO, DOD email, etc. But when I try to login to my email it requests my pin multiple times and it continues to request it as I go through my inbox, reply to emails, etc. does anybody have any ideas on how I can make it only ask for my pin once?
CAC - common access card
AKO - army knowledge online
DOD - department of defense
MacBook Pro 13", macOS 10.15
I think it is just the way Microsoft built their webmail app. Not sure why they have to continually ask for authentication.
I thought I had resolved the issue by using a non-email certificate, but it still happens.
Since you are running High Sierra, use Keychain Access to set an Identity Preference tying your CAC certificate to the webmail URL. I'm not sure if it will help, but I think that is why my other cert worked better.
It's not possible in Catalina to set an identity preference for the CAC certificates (they don't show up in Keychain Access), but I think that is why my other cert didn't ask so often. I had set the identity preference in a previous OS, and it still exists in my keychain.
requests pin multiple times for Army email on Mac
