The AppleCare Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The AppleCare Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought 2nd hand Macbook air and the App Store still have Apple ID from previous owner. Trying to put mine in but still not working. I can't update/install the applications.
please help.
Thank you.
MacBook Air
See if there is any information here that can help - What to do before you sell, give away, or trade in your Mac - Apple Support
Thank you :)
Apple ID problem from previous owner.
