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Mercy05 Author

Level 1

8 points

Apple ID problem from previous owner.

I bought 2nd hand Macbook air and the App Store still have Apple ID from previous owner. Trying to put mine in but still not working. I can't update/install the applications.

please help.

Thank you.

MacBook Air

Posted on Jan 13, 2020 7:01 AM

Best reply

askbarnabas

Level 10

103,577 points

Posted on Jan 13, 2020 1:50 PM

See if there is any information here that can help - What to do before you sell, give away, or trade in your Mac - Apple Support

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Apple ID problem from previous owner.

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