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conner956 Author

Level 1

4 points

Unresponsive screen and disable/connect to itunes

My iphone 8 has entered into disabled mode "connect to itunes" on the unlock screen. Along with this, my screen is unresponsive. I have tried connecting it to my itunes but it requires me to respond on my phone in order to connect it with iTunes, which i can not do because of the screen. I have also tried to put my phone in restore mode, but it does not respond to the force restart. Please help!!

Posted on Jan 13, 2020 3:57 PM

Top-ranking reply

Demo

Level 10

166,585 points

Posted on Jan 13, 2020 3:59 PM

Try recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Unresponsive screen and disable/connect to itunes

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