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MacBook crashed! World with exclamation mark with wording below: Apple.com/support -5010F

MacBook

Posted on Jan 14, 2020 4:11 AM

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1 reply

Jan 16, 2020 4:34 PM in response to pauljoelim

Hello pauljoelim,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with your MacBook, as it shows an error number on the screen and the background is a globe. First, try running First Aid in macOS Recovery on your hard drive with the built in Disk Utility tool, as this can correct simple issues like you're experiencing.



Disk Utility for Mac: Repair a disk using Disk Utility



If you're still having this issue, try putting a fresh copy of macOS on your Mac using macOS Recovery mode, as that will overwrite these system files causing the issue.



How to reinstall macOS



Cheers!

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