WiFi slowdown (or cap) on Catalina 10.15.2 - but not with SafeBoot and iPhone

About two weeks ago I upgraded all the 7 Macs in our little film production company to the newest version of MacOS X Catalina, 10.15.2. From that moment on, something odd happened that we haven't been able to resolve to this day: the Macs were suddenly "capped" on the company WiFi, which is a Mesh3 created by 4 white Tenda Nova MW6 cubes.


All the Macs are capped to download only at speeds of 18-20Mbs, compared to the 65-70 normally available. However, all IOS and mobile devices do not have any problems and still achieve normal speed rates.


We have tried many different solutions but none until now has brought us closer to a solution. Now this morning in a desperate attempt, we tried booting one of the Macs into SafeMode (for those who don't know what SafeMode is, please look here) - and voilà, all problems gone, WiFi speed is perfect.


Should I just line up with the many others who are complaining to Apple and Tim Cook about the crappy Catalina OS and its updates - or does anybody have an idea how to resolve this strange problem?

MacBook Pro with Touch Bar

Posted on Jan 14, 2020 9:31 AM

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Posted on Jan 14, 2020 11:54 PM

As a precaution, before the EtreCheck test I removed the third party extensions Little Snitch and PreyProject (an anti-theft utility that already helped me get back my stolen Mac in 2018). However, I want to say to peter_watt that the anathema "third party extensions are no good" is not always true. I have been using LS and Prey for MANY YEARS, and they worked fine on Catalina 10.15 and 10.15.1 without ANY problems, so IMHO they won't suddenly be creating a problem.


As suggested this is the EtreCheck report, plus a screenshot of the Network section.


In addition to this, I have played around with ActivityMonitor and discovered an interesting fact: force-quitting "mDNSReponder" once after a reboot… resolves the problem completely. I did this around 2 hours ago, and a SpeedTest now gives me absolutely perfect results (screenshot nr. 2):


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Jan 14, 2020 11:54 PM in response to dialabrain

As a precaution, before the EtreCheck test I removed the third party extensions Little Snitch and PreyProject (an anti-theft utility that already helped me get back my stolen Mac in 2018). However, I want to say to peter_watt that the anathema "third party extensions are no good" is not always true. I have been using LS and Prey for MANY YEARS, and they worked fine on Catalina 10.15 and 10.15.1 without ANY problems, so IMHO they won't suddenly be creating a problem.


As suggested this is the EtreCheck report, plus a screenshot of the Network section.


In addition to this, I have played around with ActivityMonitor and discovered an interesting fact: force-quitting "mDNSReponder" once after a reboot… resolves the problem completely. I did this around 2 hours ago, and a SpeedTest now gives me absolutely perfect results (screenshot nr. 2):


Jan 15, 2020 3:26 AM in response to Dirk van den Berg

I have re-installed all my habitual software (LittleSnitch, PreyProject and others) and can now confirm:

  • after a reboot, speeds are low as previously described
  • force-quitting "mDNSReponder" once after reboot (inside ActivityMonitor) resolves the problem completely., i.e. gives me back normal WiFi speeds with rates that touch almost 100% of what my LTE can deliver.


After a quick search here and on Google I discovered that "mDNSReponder" has a long history of failures and successes. This story here seems to confirm it is still one of Apple's biggest problem zones.

Jan 28, 2020 7:55 AM in response to SohailAfghan

Hello SohailAfghan and thanks for the endorsement!


Yesterday (Jan 27, 2020) I set up two brand-new MacBook Pros - a 15inch i9 late 2019 and a 16inch i9 late 2019. Both machines came out of the box. Both machines have no problem when receiving internet connection via USB-C Ethernet adapter. But both machines show the exact same problem on WiFi: capped speeds that do not get higher than 15-18Mpbs (no "capping" with upload speeds), and both react "favorably" - meaning giving normally high speeds on WiFi - when I force-quit mDNSResponder.


Today (Jan 28, 2020) I brought both machines from the Austrian countryside (and the LTE network) to a superfast cable network in Berlin, Germany. The result is exactly the same: download speeds on WiFi are capped to 15-18Mbps on a network that achieves 250Mbps in download and 50Mbps in upload.


Both machines run on Catalina 10.15.2, and were setup from scratch (the 15'' with a clean install, the 16'' from its box).

Jan 15, 2020 4:20 AM in response to Dirk van den Berg

You're welcome. What I was saying is, when you quit mDNSResponder, one or more of the apps mentioned will no longer run, and therefor will no longer slow your WiFi. What I was also saying is, I have 5 different Macs from different years, all have mDNSResponder running as a process and all have expected WiFi speeds.


Also, seeing your WiFi speed is normal in Safe Mode, that means one or more of the third-party apps when loaded in normal mode are causing a slow down.

Jan 15, 2020 4:36 AM in response to Dirk van den Berg

FWIW, point releases of macOS can break apps that worked before. The first thing I would do is update your Microsoft Auto Update Tool if you haven't already.


Unfortunately the only way I know of how to check what third-party app is causing a problem is to disable or uninstall each one until you no longer have the problem.


edit: sorry, wrong link.

https://support.office.com/en-us/article/update-office-for-mac-automatically-bfd1e497-c24d-4754-92ab-910a4074d7c1

Jan 15, 2020 3:26 AM in response to Dirk van den Berg

Dirk van den Berg wrote:

Agreed. But I did a clean system install only days ago because of this annoying problem. And the only third-party software I did re-install on the new Catalina was LittleSnitch…

Not sure what you meant by the only third-party you reinstalled was Little Snitch. You have a number of third-party apps installed such as TeamViewer, Transmit, Microsoft AutoUpdate, etc., which no doubt use mDNSResponder.


I don't know which third-party app may be causing the issue. Microsoft AutoUpdate seems to be at version 4.19.20011301. I'm not clear on that because I don't have Office installed. Perhaps someone else will have an idea as to which apps are causing the issue with your WiFi speeds. I do know I have none of the third-party apps you have installed and my Macs have WiFi speeds near the upper limit of my provider. 400Mbps up and down.

Jan 15, 2020 4:11 AM in response to dialabrain

Thanks for still getting back to me with this! When I said "third party" I meant apps that plant extensions in the Library and System folders - but I get your point. However, it seems at least odd to me that now, with everything re-installed and force-quitting mDNSResponder just once after reboot, the Wifi works perfectly. Would logic not dictate (!) that, as you say, "TeamViewer, Transmit, Microsoft AutoUpdate, etc. no doubt use mDNSResponder" and therefore slow down the Wifi?

Jan 28, 2020 9:18 AM in response to Dirk van den Berg

Just out of interest I noted the reported speed (using Alt + Wifi icon) of my Huawei pocket MiFi router on 802.11 n and it showed speeds up to 130Mbps, and I caught it here on screenshot with 104Mbps. MCS seems excellent at 13.

Doesn't really help you with your problem, but the statement that Catalina caps Wifi to the speeds you are experiencing does not appear to be true in all cases.




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WiFi slowdown (or cap) on Catalina 10.15.2 - but not with SafeBoot and iPhone

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