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Getting the error can't create an apple id at this time - What do I do?

I am trying to setup a new Apple ID for one of my users and it gets all the way to the confirmation code. I put it in, and it doesn't accept it.


Then it says, "You cannot create an Apple ID at this time."


The user has a common name so that may be the issue. I don't know.


Any ideas?

iPad Pro 10.5-inch, Wi-Fi

Posted on Jan 14, 2020 10:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2020 1:42 PM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

1 reply
Question marked as Top-ranking reply

Jan 14, 2020 1:42 PM in response to Mr. Applejack

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

Getting the error can't create an apple id at this time - What do I do?

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